FAQS: Learning Room

About Learning Room

Learning Room is the free content platform of Santander Scholarships with more than 10,000 titles available so that you never stop learning. To access the content it is only necessary to register with Santander Scholarships.


It's very easy to register, just use an email address you haven't registered with Santander Scholarships before and then follow these steps:

  • Go to the Santander Scholarships registration page
  • Fill in your details. There are only six questions and it only takes a couple of minutes to answer them. The password must have at least ten characters: including one upper-case letter, one lower-case letter and a number.
  • Accept the general conditions and the privacy policy, then click "Register".
  • You will receive an email to verify your email address (if you can't see it in your inbox, please check your spam or junk messages folder).
  • Open the email, confirm your address and away you go!

In the event of an error, you can contact us via Help and support, explaining your problem and attaching screenshots of the error.


It´s not necessary to be a Banco Santander customer to access the content. No, anyone can access the content.


It’s completely free. You’ll be able to access 4 pieces of content monthly and the entire free access catalogue.


You’ll be able to access the content in Spanish, English and Portuguese, although not all content will be available in all three languages.


Any user from any country who has registered to the Santander Scholarships Platform will be able to access the content in the Santander Learning Room.


You can access the content from any device. It is available in various formats, including videos, ebooks, audiobooks, podcasts and courses.


A wide range of subjects, though be sure to check out soft skills, female leadership, sustainability and digital transformation.


If you’ve registered to the Santander Scholarships Platform, you can access up to 4 exclusive pieces of content. You will have 21 days to view this, starting from the moment you download it.


No, throughout the month you can enjoy 4 exclusive pieces of content and from the moment you download them, you have 21 days to view them.


For as long as you like! We want you to be able to learn at your own pace, without any time limits. Simply download the content you like the look of and you’re good to go! If you want to access any content online, you will have 21 days to watch it, as often as you like. Before this time runs out, you will receive a reminder. If you need more time, you can renew your access in just a few clicks. And if you do exceed the 21 days, you can always come back to revisit the same content as often as you like.


You can connect from 6 devices at the same time. We are working on the development of a mobile app and it will soon be available to users.


Yes, if you want to return a document before the loan due date expires, from the "Return" button within the user area in the Your Collection section or also on the specific page of each book you have accessed.


Formats and devices

You can access multi-format content from any device and you have videos, ebooks, audiobooks, podcasts and courses at your disposal.


You can connect from 6 devices simultaneously.



The minimum requirements that the desktop compatible with the service must meet are the following:



  • Microsoft® Windows® XP with Service Pack 3, Windows Vista® (32-bit or 64-bit), Windows® 7 (32-bit or 64-bit), Windows® 10 (32-bit or 64bit)
  • Intel® Pentium® 500MHz processor
  • 128MB of RAM
  • 800x600 monitor resolution


  • PowerPC
  • Mac OS X v10.4.10 or v10.5
  • PowerPC® G4 or G5 500MHz processor
  • 128MB of RAM
  • IIntel ®
  • Mac OS X v10.4.10, v10.5 or v10.6
  • 500MHz processor
  • 128MB of RAM


  • It is officially not supported.
  • It is possible to install the ADE on linux using WINE and the executable for Windows.
  • The ADE on Linux does not recognize the urllink.acsm license file, you have to drag this file into the ADE once the program is open.


Supported Adobe Flash versions and browsers


  •  Microsoft Internet Explorer 10 or higher, Mozilla Firefox, Google Chrome for Windows
  • Adobe Flash® Player


  • Apple Safari, Mozilla Firefox
  • Adobe Flash® Player



It is also possible to access the platform through the Santander Learning Room mobile application, available for Android and iOS.


APP Learning Room

The Learning Room application allows you to access any title available in the catalog and download it to your mobile device in a single click.

The app is optimized for  Android and iOS devices and enhances the user experience with its simple and easy-to-use interface.

From the app you can browse the catalogue, read online and download books to read without an internet connection.

The reader that includes the application allows you to customize the reading by changing the type, size and spacing of the letter. In addition, it allows you to adjust the brightness of the screen and select the color of the background.

You can link up to a maximum of 6 different devices, starting the reading on any of them and continuing on a different one, picking it up at the exact point where you left off.


To view the title from the APP reader, it is necessary to press the "Access" button in the "Bookshelf" section.

The title will be downloaded and available in the “Bookshelf” section. Locate the title and click on it to open it in the reader and start reading.

If you want to customize the reading, click on the page you are viewing to open the menu with the different options that the reader presents:

  • Application menu: used to navigate between the different sections of the application.
  • Progress bar: indicates the number of pages read with respect to the number of total pages.
  • Table of contents and bookmarks: shows the different chapters that the book contains and the different bookmarks that the user has added while reading.
  • Settings: Allows the user to change the background color, lighting, font type, size, and line spacing.
  • Search engine: allows you to locate words within the book.
  • Bookmarks: allows you to add different placeholders while reading.


The application allows you to synchronize up to a maximum of 6 different devices, starting the reading on any of them and continuing on a different one, picking it up at the exact point where you left off.

If you start reading on a mobile device and want to continue reading on a different mobile device, follow these steps:

  1. Install the app on the mobile device where you want to continue reading.
  2. Activate the application with your username and password.
  3. Go to the Downloads section and tap Sync Device. The title downloaded on the other mobile device automatically appears on it and you can continue reading from where you left off.

For the synchronization process to be successful, it is necessary that all reading devices are authorized with the same username and password.


Content options

The "Preview" button on some resources allows the user to view part of the book's content before borrowing it, as long as the publisher allows it.


DRM is the acronym for digital rights management or digital rights management in Spanish. DRM is a digital rights management system that allows the book to be protected against unauthorized copying and redistribution, with the aim of safeguarding the rights of authors and publishers.


The "View" button is used to access the resources that are available in external databases.


No it can not be done. You can vote on as many books as you want to be available in the catalog, but each book can only be voted on once.


No. The platform administrator has to review it and approve that it is a suitable comment for it to be displayed.


Yes. There is a section in the column on the right of the descriptive sheet with different icons of social networks to share the reading.